Vodafone is confirmed as the best 4G mobile network operator in Italy in 2022, obtaining 34,447 points in the Altroconsumo ranking (the 5G tests were separated from those that contribute to the general ranking). The other 3 operators follow at a great distance, with almost overlapping scores: Iliad, with 24,497 points, which narrowly holds second position in the standings. Followed by Tim (23.715), who slightly overtook WindTre (23.037). Compared to what was observed in 2021, all operators have had an increase which mainly derives from improvements in download speed performance.
This is what emerges from Altroconsumo’s usual survey on the performance of mobile phone providers, carried out thanks to the contribution of over 20,000 users through the CheBanda app, which allows you to measure the quality of your operator’s mobile network. The contribution of consumers made it possible to evaluate a series of parameters such as: download and upload speed (calculation of the time required to download and send a file of a predetermined size), quality of navigation on Internet sites (the test verifies the opening of a list of internet pages in an integrated browser, checking whether the page opens correctly or not and the time required) and video viewing quality (the test checks the time needed to start playing a video, any interruptions and errors ).
The test measures the transmission speed to download data to our smartphone (download) and to send it (upload). Given that these parameters impact not only the time required to receive and send files (photos, videos, documents), but also the time required to access and interact with websites, they are extremely important and influence the other quality parameters of the use. Vodafone still leads with 51.2 Mbps for download and 11.9 Mbps for upload, + 28% download speed compared to 2021.
The test also monitors access to some of the most visited websites, verifying whether the page opens correctly and the time required to access it. If the overall delay is less than 10 seconds, the navigation quality (Qnb) is considered good; a longer delay or failure to access the page is considered negative. The success rate is counted for each operator. In addition, the test verifies the loading and waiting time of the selected video, any pauses (buffering) and waiting times. For delays of less than 12 seconds, the stream quality (Qsb) is considered good; longer delays or a failure to upload the video are considered negative. For each operator the success rate is counted.
Furthermore, the measurements were carried out by users using the best mobile technology so that the majority of tests took place in 4G (almost 89%), a small part in 3G (just over 2%), a negligible value in 2G (below 0.5%) and, another part, more than 8%, in 5G, which sees rapid growth, doubling its value compared to a year ago.
As far as 5G is concerned, the improvement in the performance of mobile networks is considerable compared to that of 4G. 5G promises an improvement in download speed, which is actually already perceptible for all operators evaluated. In fact, we go from values that are around 40 Mbps for 4G, depending on the operator, to speeds that reach 80 and 90 Mbps respectively for WindTre and Iliad up to about 150 Mbps for Vodafone and Tim. Conversely, positive ratings for latency, i.e. the time between a user action and the actual response from the network, decrease considerably for 5G compared to 4G.