Almost three weeks after the accident involving an Alaska Airlines aircraft
He comes back the first Boeing 737-9 Max is in service, almost three weeks after the accident involving an Alaska Airlines aircraft. “This afternoon, Alaska Airlines began safely returning its 737-9s to service after a three-week grounding, joining Copa Airlines which made its first flights yesterday. United Airlines, Aeromexico and Turkish Airlines will also be flying in the coming days. will bring their 737-9s back online,” announced Stan Deal, CEO of Boeing Commercial Airplanes in a message to employees yesterday.
“Our near-term task has been to help these customers restore their operations. Our team has worked diligently to finalize the detailed inspection protocol for the center exit door cap, which the U.S. Federal Aviation Administration has approved Wednesday,” Deal said.
“Our long-term goal is to improve our quality – assured the top manager – so that we can regain the trust of our customers, our regulator and passengers. Frankly, we have disappointed them. We are deeply sorry for the significant inconvenience and frustration from our customers, some of whom have been publicly and unfairly criticized. We have heard from our regulator, who has announced that he will not allow production increases of the 737 MAX until they are satisfied that we have improved our control of quality. We have these problems and we will solve them. Over the last century, the people at Boeing have faced and overcome significant challenges. This is one of those times. We must be better. We must deliver perfect airplanes every time, and we are taking immediate action to strengthen quality”.