Innovation, 60% companies already use Artificial Intelligence

Dentons At the survey, 48% are at the beginning of the process. The lawyer Olivi: “The advantages are good but we need governance and regulatory compliance without forgetting ethics”

60% of companies globally use artificial intelligence systemsdespite some uncertainty about the functioning of AI decision-making processes and great concern about the consequences of AI actions and omissions. According to the survey conducted online at the end of 2021 by Dentons, one of the largest law firms globally, 48% of companies are also at the beginning of the insertion of systems based on artificial intelligence while 12% are early adopter of the new technology. The panel, made up of C-level profiles from over two hundred leading global companies, was asked to comment on whether and how artificial intelligence is used in business and on the risks and opportunities of using this technology.

“For artificial intelligence it is a time of great development, which sees an increasing number of companies, all over the world, adopt this technology as an integral part of their business growth strategies “comments the lawyer Giangiacomo Olivi, Co-Head of Europe Data Privacy and Cybersecurity, Intellectual Property and Technology by Dentons. “To make the most of artificial intelligence, with all its potential”, the lawyer points out, however, that “we cannot stop at immediate benefits: it is necessary to carefully evaluate the risks, addressing and managing the problems that intelligent systems can pose first of all at the level of governance and regulatory compliance, but without forgetting the ethical aspect “.

The survey, to which nearly a thousand professionals also contributed through LinkedIn Polls, highlighted that awareness of the many benefits that can come from using AI – such as, for example, the time savings due to the automation of processes and the reduction of human errors in data processing activities – has not yet allowed to overcome the concern on the relationship between AI and, in particular, the processing of personal data, the responsibility for the actions and omissions carried out by intelligent systems and, more generally, the applicable legislation.

The majority of Dentons survey respondents she declares, in fact, concerned by the uncertainty on the criteria for attributing responsibility for the consequences that may derive from the decisions, and any omissions, of the AI ​​systems (80%) and considers the protection of personal data as a need of primary importance (81%), even if only 55% confirmed that they have actually implemented specific internal data protection procedures, both personal and non-personal.

More than half of the interviewees (57%) then declared that they fear discrimination that can arise from the decisions of intelligent systems. Despite the awareness of the risks associated with the use of intelligent systems, only 19% of the companies in the panel already have a strategy or follow a specific roadmap for the implementation of AI and are adopting safeguards to ensure its management in compliance with the regulatory context. current. In fact, many companies are waiting for the legislator to take action to adopt provisions specifically dedicated to AI, in particular regarding the protection of personal data (61%), consumer protection (52%), criminal liability ( 46%) and intellectual property (45%).

Olivi points out that “in this context it is clear the need to establish a constructive dialogue as soon as possible on the actions necessary to protect all the actors involved.i – from developers to companies, up to final customers – from the risks that can derive from the use of artificial intelligence. Pending specific interventions by European and national legislators, not to miss the opportunities offered by artificial intelligence it is necessary to adopt a more conscious approach immediately, that does not only look at business objectives but also at people, directly integrating moral principles in technological development towards what has already been defined, and will increasingly be, ‘algorithmic’.

The outcome of the Dentons AI survey is part of the “Dentons Artificial Intelligence Guide” which provides an overview of the ‘state of the art’ in the field of artificial intelligence: both by describing the initiatives adopted at the regulatory level in the countries of the European Union and in some other jurisdictions such as Canada, China, India, Israel and the United States, and by discussing the issues raised by the use of AI and possible strategies to mitigate them while awaiting the intervention of the legislators. The issues addressed include contracts, governance, intellectual property, responsibility and protection of personal data.