“To date, all Libero Mail and Virgilio Mail mailboxes are accessible via webmail, i.e. on the libero.it and virgilio.it portals”. This was reported by Italiaonline, after the recent disruptions that had prevented users from accessing e-mail boxes. The company, however, specified that “access through the Libero mail app and Virgilio mail app is now fully available for Android users, while it is not yet complete for iOS users, who can however alternatively access the e-mail via webmail”.
The progressive reintegration of messages
“We are managing the progressive replenishment of the messages sent to our users in recent days, which will be delivered progressively depending on the behavior of the mail providers who have managed the traffic of the e-mails in recent days”, added Italiaonline. Now, the company that manages the systems explained again, “with the opening of all webmails to our users, an important step has been taken in restoring access to messages and data. The return to full functioning of all functions is continuing in parallel, also considering the accumulated traffic load. From day one, our priority has been to protect the integrity of our users’ data”. Then, a clarification. “We will continue to communicate through our touchpoints, until the situation is completely resolved. In the meantime, a toll-free number dedicated to questions from our users is available: 800 591 829”.